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Shipping and Payment

The following shipping costs are including VAT.

For orders with a total value of goods over 50 EUR we offer free shipping within Germany (excluding islands). All orders up to this value will be charged a flat rate within Germany for cheap 5.95 EUR.

For deliveries in the following EU countries we charge a flat rate of 20 EUR per parcel, for orders over 800 EUR we offer free shipping:

Belgium, Bulgaria, Denmark (except Faroe Islands and Greenland), Estonia, Finland (excluding Aland Islands), France (AUPER overseas departments and territories), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Cmapione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Netherlands (except overseas territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary Cyprus (except northern part).

For deliveries to Switzerland we charge 30 Euro shipping per parcel, orders with a total value of goods over 800 EUR shall be delivered free too.

For deliveries to USA we charge 60 Euro shipping per parcel.

For delivery to other countries please send an inquiry via email to info@kratzpfote.de

As far as the item description no delivery date is specified, the shipped immediately after receipt.

 

Payment

We currently provide payment by bank transfer, credit card or Paypal. For customers from Germany we provide invoicing and financing through our partner Klarna as well. In detail Manufaktur Kratzpfote accepts the following payment methods:
 

  • Payment in advance via bank transfer:
    Please transfer the payment to the account information provided in the order confirmation mail. After receiving the payment we will ship the goods immediately, if they are in stock.
     
  • Paypal:
    You can pay the invoice via PayPal. Paypal ensures a simple, fast and secure payment for online shopping, so you're on the road with a good feeling on the Internet. Your bank account or your credit card number is stored securely at PayPal. You just pay with your email address and password - that's it.
     
  • Credit Card:
    We accept credit card payments by Visa or Mastercard. For settlement of payments, we tasked the Secupay AG, which provides a free buyer protection for you in addition to the payment processing. To use the buyer protection Secupay no log in is required.
     
  • Debit:
    We offer payment by direct debit via our contractors Secupay AG, which takes over the management of the bank feeder for us. Here, too, offers a free Secupay Buyer Protection, you'll receive automatically and without notification to pay via direct debit.
     
  • Purchase Orders with Klarna
    This option is only available to our customers from Germany.
    Please refer to our german website.


Disposal of packaging

We generally use for shipping our supplies recycled materials (cardboard, packing paper). Some articles are also packaged in a protective package, which can in addition also from cardboard or paper or cellophane transparent film made of plastic.

If you want to dispose of the packaging, or is it a we use packaging, so you can do so at any time and without restrictions on your regional facilities (waste paper bin, recycling center, waste paper collection, etc). You can basically all packages (whether with or without a printed symbol) give, you receive from us in the waste paper collection, the ton of recycled paper or to your local recycling center, so go where you eg also dispose of old newspapers. Typical packaging material foreign attachments such as tapes, labels, or a small proportion film disturb the recycling process.